For a small organisation which has so far survived the financial situation so far, to find that their latest invoice for projects completed for or items supplied to a large organisation is now outstanding, this must come as a surprise. When the small organisation has supplied support services for the large organisation over a long period and has nurtured[/apin] a good business relationship as well as seeing regular, concern will appear more serious, since they will have expected the payment as normal. They will, no doubt, make contact with the large organisation and get to the bottom of why the invoice is now outstanding and when they can expect to be paid. If the reply is not positive but rather stalling, then the small organisation may well feel it has to mull over what to do. Their ideas may well turn towards Debt Collection and it is here that decisions must be made as to whether they use the typical Debt Collection services such as lawyers or Debt Collection firm or take a more personal approach and use Debt Collection Software.

The lawyers and Debt Collection firm can supply a professional service that takes the weight off the small organisation and should be able to recover the debt. There is a charge to this Debt Collection service, which can be about 10% to 20% or more of the final invoice value plus expenses. This cost is normally subtracted from from the final collected amount and the residue paid to the small organisation. There is also a question mark over lawyers and Debt Collection firm, particularly in these times of financial situation when their numbers seem to have grown, possibly to meet the call for Debt Collection services, or perhaps to take advantage of the growing debt environment.

For the small organisation that has no past experience of the lawyers or Debt Collection firm market, they may fall into the handsgrip of one of the unsavoury ones and could risk not only losing their invoice payment but also their good professional relationship if unsavoury Debt Collection tactics are used. They would be better to evaluate Debt Collection Software which would let them to manage the Debt Collection project with their own resources. The saving on Debt Collection Software can be considerable since a application costs from £40 or so upwards and as it is a one-off purchase the Debt Collection Software can be utilised for many debts with nothing further to pay, whereas the lawyers and Debt Collection firm will charge for each debt as it is.

Clearly, by doing the Debt Collection project with their own resources and not having the experienced people to call on, the small organisation will need to obtain a Debt Collection Software application that comes with a good user guide, which will explain the Debt Collection procedure in detail. They will also need help in how to write Debt Collection Letters, since these are an important part of the Debt Collection procedure. The people allocated to the project will need to be ICT literate and those who are to write the Debt Collection Letters should have a good command of English. The user guide should also give ideas and guidelines as to the content of the Debt Collection Letters, such as current legislation and perhaps special wording that legitimate Debt Collection firm use. The Debt Collection Letters must not contain any spelling or grammatical issues or this could derail the Debt Collection procedure so possibly they should be proof read before being sent out.

So, with a dedicated staff and well created Debt Collection Letters, the Debt Collection Software should be able to get the late invoice paid and hopefully have future invoices paid on time, all for a nice cheap price.