If organised properly, planning is all very well and good with an adequate marketing strategy outlined on paper, but it’s essential to remember that nothing happens unless action is taken. No one ever wins a lottery prize without buying a ticket and in business terms, revenues may not be realised unless action occurs in the marketplace. Selling within the pharmaceutical business is much more than inking contracts and exchanging products for cash, it is also about management of reputations, the education of professionals and end users and corporate positioning. To set up a client account takes a lot of interaction, before the objective can be satisfied and real value established. It is so important to develop and train a meaningful sales and marketing team and a pharmaceutical consulting firm has widespread and intense experience in this arena.

Senior management must ensure that all members are team players. To ensure that the ultimate marketing results are achieved, the team must be effectively managed and pharmaceutical consultants are fully positioned to do this. Visualisation is an important tool within sales and marketing and results must be quantified, with control and measurement at all levels. The daily initiatives must be seen as part of an overall and tangible goal and the team should be able to work as a cohesive unit for best results to be achieved.

After planning is complete, the sales force must put it into action. Although you cannot underestimate the importance of planning and preparation, sales executives must now venture into the real world. While a sales team may be composed of experienced players, there is nevertheless a lot to learn about the health care industry in particular and training is an essential part of staff handling. Without adequate coaching and being unaware of potential loopholes ahead, time can be wasted and worse still, clients can be overlooked or lost in such a competitive marketplace. As they have a considerable amount of experience in the industry, pharma consulting firms appreciate time management and know that full application and dedication is required before key results may be achieved.

Never assume, as this inevitably leads to confusion and poor productivity. To be effective, the sales team member must be fully aware of the cohesive importance of a true team. Celebrate the contribution of each team member and make sure that it is completely visible to all concerned. Eliminate procrastination and encourage action. Three critical components make up an effective salesperson – creativity, assertiveness and flair.

Out in the market, a salesperson must be completely educated in all the benefits, solutions, finer details and product availability, while also being able to think quickly, reschedule and meet goals. Certain key skills must be in evidence before success may be achieved, but this can certainly be enhanced by full training, great management and team cohesiveness. Generally, pharmaceutical consulting organisations are by far best positioned to take on these critical challenges.

Alan Gillies is the Director of L2L Consulting, an elite pharmaceutical consultancy firm which specialises in Strategy Development and Implementation Excellence for prestigious multi-national organisations.

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